Decorating Centre Online Reviews & Buyer Experiences

Decorating Centre Online is a family-run UK business specialising in decorating supplies with a focus on expert colour matching and customer service. The company serves both DIY enthusiasts and trade professionals across the UK. It offers an extensive range of products to support various decorating needs and projects. Customers value the personalised approach and specialist advice provided by the brand.

The company operates an online retail model offering a wide selection of paints, wallpapers, wood finishes, and decorating tools. It features specialised services such as accurate colour matching for thousands of shades and a trade rewards scheme. Efficient order processing and reliable delivery options support customer convenience. Decorating Centre Online positions itself as a trusted supplier for both home decorators and professional contractors.

• Expert colour matching service
• Wide range of decorating products
• Trade rewards and incentives
• Reliable and secure packaging
• Responsive customer support

Leyland Trade Truguard Smooth Masonry is a durable exterior masonry paint designed for both DIY enthusiasts and professionals. It features anti-carbonation properties and dries quickly, enabling efficient application.

This mid-market paint supports protection and decoration of various exterior surfaces and is available in thousands of colours through the colour match service. Coverage is approximately 10m² per litre, with 1-2 coats recommended for best results.

The product is priced at £41.99 GBP and is offered with next day delivery via DPD courier. Its performance and availability make it a practical choice for exterior masonry projects requiring a wide range of colour options.

Decorating Centre Online Leyland Trade

Price £41.99 • decoratingcentreonline.co.uk

SHOP BEFORE IT’S GONE

Sadolin Superdec Satin Opaque Wood Protection is a water-based paint designed for exterior timber surfaces. It offers durability and flexibility, providing protection against peeling and cracking for up to 10 years.

This product is suitable for cladding, joinery, and fencing, making it appropriate for both professional and DIY use. The satin finish helps maintain the appearance while protecting the wood.

Coverage is up to 15m² per litre, with touch dry times ranging from 1 to 4 hours. The paint is available with next day delivery through Decorating Centre Online, priced at £20.99 GBP.

Decorating Centre Online Sadolin Superdec

Price £20.99 • decoratingcentreonline.co.uk

LAST CHANCE TO BUY

Zinsser AllCoat Exterior Matt is a water-based matt paint suitable for various surfaces including timber, metal, and masonry. It is designed for both interior and exterior applications, offering fast drying and self-priming features.

This paint is intended for DIY users and professional decorators looking for a quick recoat time and a durable finish. It provides coverage of approximately 12 square meters per litre and can be recoated in as little as one hour.

The product is available with a colour matching service and can be delivered the next day via courier. Priced at £27.49, it offers a practical option for multi-surface decoration within a water-based formulation.

Decorating Centre Online Zinsser AllCoat

Price £27.49 • decoratingcentreonline.co.uk

TAKE IT HOME TODAY

Decorating Centre Online offers a comprehensive colour matching service with over 16,000 colours and a wide range of decorating supplies. Customers benefit from fast, same-day dispatch and tracked delivery options, supported by human-led customer service available six days a week. Their secure packaging helps reduce product damage during shipping, and volume buyers can access trade rewards to enhance their purchasing experience.

However, customers should be aware that custom-mixed colour matched paints are non-returnable unless faulty, which may limit flexibility. Delivery may occasionally be delayed in remote or hard-to-reach locations, and some proprietary colour codes cannot be matched. Additionally, there is no physical retail store or showroom presence, as the service is online-only.

DCO's colour match service enables customers to choose from over 16,000 colours from major paint brands, providing a precise match for decorating needs. Expert advice is available through online chat and social media to assist with colour selection. This enhances customer confidence when selecting the right shade for their projects.

The service caters to both DIY users and trade professionals seeking customised paint colours. Products created through this service cannot be returned unless they are faulty. It is suited for customers who desire tailored paint colours with professional support to achieve high-quality results.

Returns are accepted within 28 days from the date of delivery. Customers must ensure items are returned in their original secure packaging, as damaged or insecure packaging may lead to a refusal of refund. A return authorization must be obtained prior to sending items back. The cost of return shipping will be deducted from the refund amount provided to the customer.

Color-matched or tinted paints are excluded from returns unless they are defective. This policy applies specifically to custom-mixed paint products due to their personalized nature. All returns require adherence to the company's return process and packaging standards to qualify for a refund. Customers should contact customer service to arrange returns and authorizations correctly. 

Orders received before 2pm are dispatched on the same day, with standard delivery typically arriving the next working day, and weekend delivery options are available. Shipments are primarily handled by DPD courier services, offering multiple delivery choices, including tracked options to monitor orders. Delivery times can vary depending on the destination and specific product requirements, particularly for branded items. Some remote areas do not support express delivery services, resulting in longer transit times for those locations.

Delivery covers the mainland UK as well as some remote regions, where adjusted delivery pricing and schedules apply. Customers can expect a range of shipping options tailored to different locations and needs, with performance subject to the limitations of regional courier services. The overall process ensures that orders are fulfilled promptly from a central warehouse, with logistics designed to balance speed and reliability. Protective packaging is used to secure items during transport.

Customers can contact Decorating Centre Online support through various channels for assistance with orders, shipping, returns, and technical issues.

• Email: [email protected]
• Phone: 01388 608144
• Live chat available six days a week
• Contact form and support center on the official website
• Social media for customer inquiries

Support is responsive and available through multiple convenient methods. Users are encouraged to reach out with any questions or concerns during operating days.